Why is Liva Jewels becoming the preferred choice over traditional jewelry brands?

⛭ At Liva Jewels, sustainability meets high-end craftsmanship. We create ethically-made, modern jewelry for those who value elegance with purpose.

⛭ Does Liva Jewels have a physical store?

No, Liva Jewels is an exclusive online-only brand. By operating solely through our digital flagship store, we are able to focus entirely on crafting bespoke, made-to-order jewelry and delivering it directly to customers worldwide without the traditional retail markup.

 

⛭ Can I book a virtual consultation with Liva Jewels before ordering?

Yes, absolutely! You can schedule a private video call with our Liva Jewels experts. We’ll help you discuss your personal preferences, explore customization options, and view our handcrafted pieces live to ensure your selection is perfect.

Design & Ordering

⛭ Does Liva Jewels offer custom designs?

Yes, we specialize in bespoke creations. Simply share your dream jewelry inspiration or reference images with us, and our master craftsmen at Liva Jewels will bring your vision to life with precision and elegance.

⛭ How does the Custom Order process work at Liva Jewels?

At Liva Jewels, we take pride in bringing your unique visions to life. We have a seamless, step-by-step procedure to ensure your bespoke piece is crafted to perfection:

Step 1: Consultation & Concept Connect with one of our expert jewelry designers to discuss your ideas. Whether you have a rough concept or a specific reference image, we’ll help you refine the design to match your style.

Step 2: 3D Visualization (CAD) Our team will create a detailed CAD (Computer-Aided Design) of your jewelry. We will share these 3D renders with you for approval, and we are happy to make any adjustments until the design is exactly what you imagined.

Step 3: Crafting & Precision Once you approve the CAD, the technical artistry begins. We will precision-cut and polish your Moissanite Diamonds and begin the specialized manufacturing process unique to Liva Jewels.

Step 4: Quality Showcase & Delivery Before shipping, we will send you high-resolution images and videos of your finished masterpiece. After your final nod, we ship your jewelry via a secure international courier.

→ Your dream piece from Liva Jewels will be in your hands before you know it!

⛭ Can I customize a Liva Jewels design?

Yes, absolutely. Most of our signature Liva Jewels designs can be tailored to perfectly suit your personal taste and lifestyle.

Personalization Options:

Gemstone Swaps: Replace Moissanite with Natural Diamonds, Lab-Grown Diamonds, Sapphires, or Emeralds.

Technical Details: Modify prong styles (e.g., changing from traditional rounded prongs to sleek claw prongs).

Metal Choice: Customize the gold karat or color to match your preference.

Pricing & Complexity:

Minor Adjustments: Simple design tweaks may incur a minimal additional fee.

Significant Redesign: If the modification involves merging two designs, changing stone sizes significantly, or adding/removing major elements, additional charges will apply. These may be categorized as a "Bespoke Custom Design" at our designer's discretion.

Ready to start? [Contact Us] to discuss the possibilities or to request a personalized quote for your Liva Jewels masterpiece.

⛭ Can I order a Liva Jewels design with any center stone size & shape?

Yes, definitely. Every Liva Jewels design is meticulously crafted to be versatile. You can customize our signature pieces with the center stone size and shape that best reflects your style.

Moissanite and Metal

⛭ What is Moissanite?

Moissanite is a remarkable category of gemstone that actually surpasses diamonds in fire, brilliance, and luster. Known for its extraordinary light-bending properties, it is the most brilliant gemstone in the world.

⛭ Are Moissanite gemstones available in all shapes and sizes?

Yes, absolutely. At Liva Jewels, we offer one of the most extensive selections of Moissanite cuts and carat weights to ensure your vision is never limited.

⛭ What metal do you use for your jewelry?

Liva Jewels, we use only the finest precious metals. Our collection is primarily crafted in solid gold, ensuring durability and a lasting luxurious finish.

Our Quality Assurance:

✧ Authenticity Stamped: Every piece of jewelry from Liva Jewels comes with an official authenticity stamp (Hallmark). This serves as your guarantee of the gold's purity and genuineness.

✧ Variety of Tones: We offer our designs in 10K, 14K, and 18K gold, available in classic Yellow Gold, sleek White Gold, and romantic Rose Gold.

✧ Skin Friendly: We ensure our metal alloys are of the highest professional grade, designed for comfortable, everyday wear.

⛭ Can I wear my Liva Jewels ring every day?

✧ Yes, absolutely. All Liva Jewels pieces are meticulously engineered and crafted for everyday elegance. We use high-grade metals and durable gemstones to ensure your jewelry stands the test of time.

Questions Related To Lab Grown Diamonds

⛭ What are lab-grown diamonds?

Lab-grown diamonds are diamonds that are grown in a laboratory rather than being mined from the earth. They have the same chemical and physical properties as natural diamonds, but they are created using advanced technology that replicates the natural diamond-growing process.

⛭ How are lab-grown diamonds made?

✧ Lab-grown diamonds are made using two different methods: high pressure, high temperature (HPHT) and chemical vapor deposition (CVD). HPHT diamonds are created by mimicking the high pressure and temperature conditions that exist deep in the earth, while CVD diamonds are made by depositing carbon onto a substrate in a vacuum chamber.

 Lab-grown diamonds are made using two different methods: high pressure, high temperature (HPHT) and chemical vapor deposition (CVD). HPHT diamonds are created by mimicking the high pressure and temperature conditions that exist deep in the earth, while CVD diamonds are made by depositing carbon onto a substrate in a vacuum chamber.

⛭ How do lab-grown diamonds compare to natural diamonds?

 Lab-grown diamonds are comparable to natural diamonds in terms of their chemical and physical properties, but they are typically less expensive than natural diamonds. They are also ethically and environmentally responsible, as they do not involve the environmental and social issues associated with diamond mining.

Processing & Shipping

⛭ How long will my order take?

Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 3 weeks with shipping time. Custom, Customized and Engraved pieces will require additional time

⛭ Do you ship Internationally?

 Yes, we ship our jewelry all over the world.

⛭ How do I track my order?

Once, we dispatch your jewelry from our manufacturing unit after that we will update you with the tracking information so you can track your package. If you facing any error to track your jewelry please contact us at support@livajewels.com

Return, Resizes & Repairs

⛭ What is the Liva Jewels Return & Refund Policy?

✧ We want you to be completely satisfied with your purchase. Liva Jewels accepts returns and exchanges on most of our pieces under the following conditions:

Return Window & Condition:

 ✧ Items must be returned in their original, unworn condition within 30 days of receipt.

Restocking Fees:

  ✧ CVD/Lab-Grown Diamond Jewelry: A 30% restocking fee applies to all returns.

  ✧  Moissanite Jewelry: A 20% restocking fee applies to all returns.

⛭ Do you offer warranty on your jewelry?

Yes. All our jewelry comes with a warranty that covers manufacturing defects.