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Overview

Welcome to Liva Jewels. These Terms of Service (“Terms”) govern your access to and use of our website (www.livajewels.com), including any related services, features, or tools operated by Liva Jewels.

By visiting our site or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our website.


1. Online Store Terms

By agreeing to these Terms:

  • You represent that you are at least the age of majority in your jurisdiction.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any malicious code, malware, or destructive software through our website.

Violation of any of these Terms may result in immediate termination of your access to our services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment details) may be transferred unencrypted over various networks.
Payment information is always encrypted during transfer over networks through our secure payment gateways.


3. Accuracy, Completeness, and Timeliness of Information

We strive to ensure all information on this website is accurate and current.
However, Liva Jewels is not responsible if any information made available is inaccurate, incomplete, or outdated.
The material on this site is provided for general information and should not be relied upon as the sole basis for decision-making.


4. Modifications to Service and Prices

  • Product prices are subject to change without notice.

  • We reserve the right to modify or discontinue any product or service at any time without prior notice.

  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of service.


5. Products and Services

Certain products may be available exclusively online through our website.
We have made every effort to display our jewelry accurately; however, we cannot guarantee that your device’s display of colors will be accurate.

We reserve the right to:

  • Limit the quantities of any product or service we offer.

  • Refuse any order you place with us.

  • Restrict or cancel quantities purchased per person, household, or order if necessary.


6. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store.
You are responsible for updating your information so that we can complete transactions and contact you when needed.


7. Optional Tools and Third-Party Links

We may provide you with access to third-party tools or links over which we have no control.
You acknowledge and agree that we provide access to such tools “as is” without any warranties or endorsements.
We are not liable for any harm or damages arising from your use of third-party tools or websites.


8. User Comments and Feedback

If you send us creative ideas, suggestions, or feedback, you agree that we may edit, copy, publish, or use them without restriction.
We are under no obligation to:

  • Keep comments confidential,

  • Compensate you for any feedback, or

  • Respond to any comments.


9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


10. Errors, Inaccuracies, and Omissions

Occasionally, there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct such errors, update information, or cancel orders if any information is found to be inaccurate at any time.


11. Prohibited Uses

You are prohibited from using our site or its content for:

  • Unlawful purposes

  • Soliciting others to perform illegal acts

  • Violating intellectual property rights

  • Uploading malicious code

  • Spamming or phishing

  • Interfering with security features of the service or website

Violation of any of these prohibitions may result in termination of your access.


12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of our website.
You agree that your use of our services is at your sole risk.
All products and services are provided “as is” and “as available.”

In no case shall Liva Jewels, its directors, employees, or affiliates be liable for any direct, indirect, or consequential damages arising from your use of our site or products.


13. Indemnification

You agree to indemnify, defend, and hold harmless Liva Jewels, its affiliates, and employees from any claim or demand, including reasonable attorney’s fees, made by any third party arising out of your breach of these Terms or violation of any law.


14. Severability

If any provision of these Terms is found unlawful or unenforceable, that provision shall be deemed severed, and the remaining Terms shall remain valid and enforceable.


15. Termination

These Terms are effective unless terminated by either party.
You may terminate them at any time by notifying us that you no longer wish to use our services.
We may also terminate this agreement at any time if you fail to comply with these Terms.


16. Entire Agreement

These Terms and any related policies constitute the entire agreement between you and Liva Jewels regarding your use of the website and services.


17. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable international e-commerce laws.


18. Contact Information

For any questions about the Terms of Service, please contact us:
📧 support@livajewels.com
📞 (+852) 2361 1150
🕒 Monday–Saturday | 10:00 AM – 6:00 PM (HKT)